We currently accept Visa, MasterCard, American Express®, Discover Card, and the JCPenney Card. You can store multiple credit cards to use for your online purchase on Sephora.com. During this step in the checkout process, you can add, edit, or delete your information. Select one credit card for the payment of your order.
When your credit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed.
Your billing information must be exactly as it appears on your credit card statement. If any numbers are different, the order cannot be processed. Be sure to correctly spell city names and avoid using abbreviations unless that is how your information appears on your statement.
Contact your financial institution if you need the exact billing address associated with your credit card.
For your security, Sephora may require you to enter your 3- or 4-digit card identification number (CID/CVN/CVV/CVC) on certain orders for Visa, MasterCard, American Express, and Discover credit cards. See below for help with credit card identification numbers.
Visa/MC/Discover Card Customers:
Your Security Code/CID (Card Identification Number) is in the signature area on the back of the card (it is the last 3 digits AFTER the credit card account number). Visa/MC/Discover customer CIDS are 3 digits.
Back of Visa/MC/Discover Card
American Express Customers:
Your Security Code/CID (Card Identification Number) is a 4-digit number on the front of the card, ABOVE the embossed (raised) credit card account number. This number is referred to as the "Security Code." American Express customer CIDs are 4 digits.
Front of American Express Card
Credit Card Security
When an order is submitted, the funds are put on hold and will be unavailable to you. The funds will remain on hold until the order is shipped. At that time, the hold will become the settled charged.
If an order attempt is unsuccessful, Sephora immediately reverses electronically the pending authorization. The financial institution may take 5-7 business days to remove any pending authorizations. Policies differ from bank to bank. Call your financial institution for more details.
Multiple failed order attempts will result in multiple pending authorizations. Your payment method will only be charged when a successful order is shipped.
Online credits are automatically applied to your Sephora.com order as the first method of payment. The remaining balance can be paid by credit card, Gift Cards, eGift Cards, or PayPal (only available on www.sephora.com). There are no codes to remember or numbers to type. Online credit is not redeemable or exchangeable for cash and cannot be used at our retail stores.
To view your online credit, visit Payments & Credits on your Sephora.com account. Some credits expire, and the expiration date is shown there. Credits that expire first are used first.
PayPal is an alternate method for purchasing your order on www.sephora.com. It enables any individual with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make.
Fraud Protection Program